No response IS a response.
— Lisa Murray


Communication Topics

Communicate effectively with anyone!

Clear, effective communication between individuals, teams and departments is an important part of any successful organization.

  • Learn how to be a direct, assertive communicator in any situation.
  • Identify the three distinct communications styles and ways to interact with each style.
  • Become more aware of your body language and what it communicates to others.
  • Learn how to overcome the fear of dealing with conflict.

professionalism in the workplace

Each industry has a set of professional standards or behaviors that are expected.

  • Identify workplace-specific professional standards for conduct.
  • Name ways to improve your personal professionalism.
  • Learn how to hold employees accountable for unprofessional behavior.